fbpx

Carolyne Agudo, Head of Customer Experience (L) at Housing Finance Bank handing over a customized gift hamper to a customer. Looking on is David Muyomba, the bank’s Communications & PR Officer

In the spirit of celebration, Housing Finance Bank delivered in person to some of their partners across the country special presents to lighten up their Eid celebrations with their families and loved ones. The partners were chosen across all the 17 locations of the bank and rewarded for their loyalty and unwavering support to the bank. This comes after the Managing Director and Executive Director hosting internal Muslim staff to a cossy fast-breaking dinner at Hotel Africana.

Coronavirus (COVID-19) has tapered the happiness around the nation and has led people to celebrate a muted Eid-ul-Fitr. While the crisis is still ongoing, it has somewhat evolved into a ‘new normal.

“As a bank, we embrace and celebrate the diversity of our people, customers, partners, suppliers and communities who support and sustain our existence. We are because of them, and that’s why we wanted to spread cheer during this special session,” said Patrick Harry Oyuru, Head Marketing and Communications, Housing Finance Bank.

“We are committed to always providing innovative banking solutions that are inclusive for all our stakeholders. From management and staff, we wish all our partners happy Eid celebrations. May you continue to experience peace, joy and happiness in this season,” he added.

Housing Finance Bank customer receiving gift hampers

Housing Finance Bank customer receiving gift hampers

Eid-ul-Fitr (Festival of Breaking the fast) is celebrated after the holy month of Ramadan which is the 9th month of the Islamic calendar. This period is filled with celebration and festivities among families and friends.

“We value all our customers and always aim for excellence in our customer service experience. This is our way of saying thank you for walking the walk of faith and staying true to your values and belief system. This season reminds us to be generous, kind and peaceful as we go about life. May Allah bring you lots of joy, happiness and good health,” said Carolyne Agudo, Head of Customer Experience, Housing Finance Bank as she visited several customers to handover specifically customized gift hampers.

Housing finance bank is a leading financial institution with over 17 banks in the country with a diverse client base of over 190,000. Whereas the bank is known for its prowess in structuring mortgages, Housing Finance Bank is evolving into an innovative and customer-centric financial services provider, that plays across the full spectrum of commercial banks offerings in Uganda.