THIS KEY FACT DOCUMENT IS IMPORTANT TO YOU. IT SUMMARISES THE TRANSACTION YOU ARE CONSIDERING. PLEASE ONLY SIGN AFTERYOU HAVE READ, UNDERSTOOD AND AGREED TO THE CONTENT OF THIS DOCUMENT.

  1. TYPE OF ACCOUNT SAVINGS ACCOUNT-U SAVERS (UGX)
  2. AIMS AND BENEFITS No limit on number of withdrawals, No notice required when withdrawing money.
  3. TERMS AND CONDITIONS
a) Interest to be earned: 0% per annum The interest rate is: Fixed    Variable    Tiered   
b) Duration: Unlimited End date: Open  
c) Account opening balance in UGX UGX 5,000  
d) Minimum Balance in UGX UGX 5,000  
                   4. FEES, CHARGES AND PENALTIES    
  Description of standard fees Amount in UGX
a) Withdrawal fees         :Over the counter (teller)

:ATM withdrawals

:Bulk Cash Withdrawal (UGX 20M and above)

UGX 10,000 below 5M, UGX, 4,000 above 5M

UGX 1,000 per withdraw

0.15% of the amount, Max 50,000

b) Account statements: 1st issue per quarter is free of charge As per the Tariff Guide
c) ATM balance inquiry   300
d) Interim, duplicate statements   2,500 UGX
  Potential additional fees/charges  
j) Account closure fees   20,000  UGX
k) Customized statement   5,000 per page and a minimum of 20,000
l) Standing orders within   2,500 UGX
  Standing orders to other banks   20,000 UGX
j)   Mobile banking

Bank to Wallet transfer to Telecom mobile money (MTN, AIRTEL)

  UGX 5,000 – 30,000 =UGX 500

UGX30,001 – 60,000 =UGX 1,000

UGX 60,001 – 125,000 =UGX 1,000

UGX 125,001 – 250,000=UGX 1,500

UGX 250,001 – 500,000=UGX 2,000

UGX 500,001 – 1,000,000=UGX 2,500

UGX 1,000,001-2,000,000=UGX 3,000

UGX 2,000,001-5,000,000=UGX 5,000

k)   Master card

Prepaid card   :      Loading Fee

 
UGX MIN MAX
2% 1,000 20,000
l)   Standard: Card Issuance/Replacement/ Stolen/Lost / Damaged   20,000 UGX
m)   International Transactions     5%
n)   Online/E-Commerce     2.5%
o)   Annual Card fees – Standard     30,000 UGX
p)   POS Purchase     Free
q)   Cash Advance     2.5%

Depending on how you use the account, you may be charged any of the fees above, which will be directly deducted from your account. NOTE that while the common fees, charges and penalties are listed in the table above, there may be other fees, charges and penalties – you can find information on these in our TARRIF GUIDE available in our branches and website.

  1. RISKS
  2. a) If your balance falls below the minimum balance allowed, you will have to pay penalty charges.
  3. b) n/a c) n/a
  4. FURTHER POINTS TO CONSIDER

How to deposit money into your account: You can pay money into your account in any of the following ways: over the counter and through electronic transfers directly onto your account.

How to take money out of your account: You can take money out of your account in any of the following ways: over the counter and through electronics transfers directly off your account.

Inactivity/dormancy: After 24 months of inactivity, an account will be considered dormant. You will need to fill in a reactivation form to reactivate your account and a fee will apply.

Deposit protection: Your deposits are insured up to UGX 10 million by the Uganda Deposit Protection Fund. Please ask our staff for further details.

Tax implications: The current withholding tax / excise duty will be debited from your account.

Account closure: You may close your account at any time. To close your account you will fill in an account closure form at the nearest branch .However for a faster process you are requested to do the same at the branch where you opened your account from. If you close your account, there will be a charge for doing so and the account will be closed after 01 day. If it is a fixed deposit account, early termination may result in losing interest accrued.

How to complain: If you are dissatisfied with our services, we welcome you to communicate this to us to address the concern. We will acknowledge receipt of your complaint, investigate and give you an answer within two weeks maximum.

Future communications: It is important for us to be able to communicate with you. Below, please tick at least two preferred means of communication and provide details (and update us in case of any changes):

Mobile Phone □ Email □ Post □ Over the counter □ Other □
1 Postal address      
2 Telephone contact      
3 Email address      

 

  Client Relationship officer
Name …………………………………….  

………………………………….

Signature …………………………………… ………………………………….
Date ………………………………….. ………………………………….

Where can I find out more? If you want more information on this deposit product or terms used in this KFD please contact us on +256(0)417803000 or visit our website at www.housingfinance.co.ug.

“……Customer deposits are protected by the deposit protection Fund of Uganda”