THIS KEY FACT DOCUMENT IS IMPORTANT TO YOU. IT SUMMARISES THE TRANSACTION YOU ARE CONSIDERING. PLEASE ONLY SIGN AFTERYOU HAVE READ, UNDERSTOOD AND AGREED TO THE CONTENT OF THIS DOCUMENT.
- TYPE OF ACCOUNT PERSONAL CURRENT ACCOUNT SINGLE FEE (UGX)
- AIMS AND BENEFITS No limit on number of withdrawals, No notice required when withdrawing money.
- TERMS AND CONDITIONS
|a)||Interest to be earned: 0% per annum||The interest rate is: Fixed ⃝ Variable ⃝ Tiered ⃝|
|b)||Duration: Unlimited||End date: Open|
|c)||Account opening balance in UGX||UGX 50,000|
|d)||Minimum Balance in UGX||0|
|4. FEES, CHARGES AND PENALTIES|
|Description of standard fees||Amount in UGX|
|b)||Account statements: 1st issue per quarter is free of charge||As per the Tariff Guide|
|c)||ATM balance inquiry||300|
|d)||Interim, duplicate statements||2,500 UGX|
|e)||Monthly account management fees (Bundled)||25,000 UGX|
|Potential additional fees/charges|
|j)||Account closure fees||20,000 UGX|
|k)||Customized statement||5,000 per page and a minimum of 20,000|
|l)||Standing orders within other banks||2,500 UGX|
|J)||Standing orders to other banks||20,000 UGX|
|K)||Cheque book request per leaf||1,000 UGX|
|j)|| Mobile banking
Bank to Wallet transfer to Telecom mobile money (MTN, AIRTEL)
| UGX 5,000 – 30,000 =UGX 500
UGX30,001 – 60,000 =UGX 1,000
UGX 60,001 – 125,000 =UGX 1,000
UGX 125,001 – 250,000=UGX 1,500
UGX 250,001 – 500,000=UGX 2,000
UGX 500,001 – 1,000,000=UGX 2,500
UGX 1,000,001-2,000,000=UGX 3,000
UGX 2,000,001-5,000,000=UGX 5,000
|k)|| Master card
Prepaid card : Loading Fee
|l)||Standard: Card Issuance/Replacement/ Stolen/Lost / Damaged||20,000 UGX|
|o)||Annual Card fees – Standard||30,000 UGX|
Depending on how you use the account, you may be charged any of the fees above, which will be directly deducted from your account. NOTE that while the common fees, charges and penalties are listed in the table above, there may be other fees, charges and penalties – you can find information on these in our TARRIF GUIDE available in our branches and website.
- a) If your balance falls below the minimum balance allowed, you will have to pay penalty charges.
- b) n/a c) n/a
- FURTHER POINTS TO CONSIDER
How to deposit money into your account: You can pay money into your account in any of the following ways: over the counter and through electronic transfers directly onto your account.
How to take money out of your account: You can take money out of your account in any of the following ways: over the counter and through electronics transfers directly off your account.
Inactivity/dormancy: After 24 months of inactivity, an account will be considered dormant. You will need to fill in a reactivation form to reactivate your account and a fee will apply.
Deposit protection: Your deposits are insured up to UGX 10 million by the Uganda Deposit Protection Fund. Please ask our staff for further details.
Tax implications: The current withholding tax / excise duty will be debited from your account.
Account closure: You may close your account at any time. To close your account you will fill in an account closure form at the nearest branch .However for a faster process you are requested to do the same at the branch where you opened your account from. If you close your account, there will be a charge for doing so and the account will be closed after 01 day. If it is a fixed deposit account, early termination may result in losing interest accrued.
How to complain: If you are dissatisfied with our services, we welcome you to communicate this to us to address the concern. We will acknowledge receipt of your complaint, investigate and give you an answer within two weeks maximum.
Future communications: It is important for us to be able to communicate with you. Below, please tick at least two preferred means of communication and provide details (and update us in case of any changes):
|Mobile Phone □||Email □||Post □||Over the counter □||Other □|